If you got scammed on Cash App and you are seeking a solution, then attentively read this article to the end. Every step that you need to get your money back is explicitly explained within. As Cash App grows in popularity, so also have scams increased on the app. The app has over 10 million users and as one will expect, the users also include scammers who have devised several means to get money from others.
There have been lots of reports on the internet about Cash App scams which have left many people in disarray as they have lost so much to these scammers. As you read through this article to the bottom, I will show you quick and practical steps to take if you have fallen victim to Cash App scams.
So if you are one of those asking “I got scammed on Cash App, what do I do?” Read this carefully as the solution you seek lies in the lines of this article.
Can I Get A Refund If Scammed On Cash App?
No, you will not always get your money refunded if you got scammed on Cash App. Unlike your regular bank account, Cash App and other financial applications like Zelle and Venmo are not FDIC insured. And the application of it is that you do not have access to any buyers protection program.
So if you accidentally sent money to a fraudster either by transacting business with them, through tricks, your account was hacked, or any other means, Cash App will help look into the issue.
The drawback in this is that just a few people have been able to get their money like that as it is difficult to get a refund in that situation. However, there are certain steps that you can take if you got scammed on Cash App. They are explained in the paragraph.
I Got Scammed On Cash App What Do I Do?
Seeing that the chances of getting your money through a refund from Cash App are slim, here is what you can do if you got scammed on Cash App.
1. Cancel The Payment
The first thing to do immediately when you observe that a transaction is fraudulent, quickly cancel it. Although Cash App payments are usually instant and can’t be canceled, you can stop the transaction before it is completed. In other words, you can cancel the transaction while it is pending. Here is how to cancel a transaction on Cash App.
- Log in to your Cash App account.
- Go to the activity tab by clicking on the clock icon at the top right corner of the home screen.
- Tap on the fraudulent transaction.
- Click on Cancel to stop the transaction.
If there is no option to cancel, then the transaction has been delivered. In that case, try the next option.
2. Request A Refund From The Recipient
If you are unable to cancel the transaction, your next line of action should be to request a refund from the recipient. With this, you stand the chance of getting back your money if the scammer is willing to refund it. And in a few cases, people have gotten a refund if the transaction was wrongly done.
To request a refund, go to the activity tab of your Cash App and click on the fraudulent transaction. Tap on the three dots (…) at the top right of it and click on Refund and select Ok. With this, Cash App would send a refund request to the recipient and if they are willing, you will get your money within 1-3 business days.
How To Dispute Payment
If you’ve tried the two options above and have also contacted the recipient to no avail, then you can opt for a transaction dispute as the third solution to “I got scammed on Cash App, what do I do?”
To dispute a transaction, go to your Cash App and navigate to the Activity Tab. Find the transaction in question and click on the “…” at the corner. Select Need Help And Cash App Support. Tap on Dispute This Transaction. This will enable the support team to investigate the issue and get back to you.
3. Report The Transaction To Cash App As A Scam
Now that you’ve tried all else and are unable to get your money back, reporting the transaction to Cash App as a scam is the next available option. Gere is how to do that.
- Log in to your Cash App and click on the profile icon.
- Click on Support
- Tap ” Report A Payment Issue”
- Click on the fraudulent transaction and follow the prompts.
4. File A Police Report
This is another way to compel Cash App to look into your case. Contact the fraud department of your local Law enforcement agency. Lay your complaint and a case file will be created for it.
5. Notify Your Bank
If you have previously linked your bank account, credit, or debit card to your Cash App account, then you should notify your bank of the fraud. There you will be advised of the next action to take to get your money back. You will also be told how to prevent further occurrences.
6. Report And Block The Scam Account
Some Cash App scams are associated with the account rather than a specific transaction. In that case, report the account and block it. To do that, go to the profile of the scammer, click on Report, and then on Block.
7. Report To The Government
You can also attempt to get your money back by reporting to the Federal Trade Commission (FTC) or IC3. You will be required to give some information about the event with which it will be investigated.
How To Prevent Scam On Cash App
The best way to save your funds on Cash App is to guide against Cash App scams by doing the following.
- Do not disclose your Cash App details to anyone.
- Enable two-step authentication on your account.
- Transact with only trusted people.
- Do not participate in online giveaways or Cash App Blessings.
- Do not click on unsolicited links from Cash App.
- Contact Cash App only through the app.
- Do not keep a large amount of money in your Cash App account
- Always log out of the account after every transaction.
How Long Does Cash App Refund Take?
It could take up to 10 working days to get a refund from Cash App.
Read More: How To Borrow Money From Cash App
Can Someone Hack My Account With My Email?
No, your account can not be hacked with just your email address. However, it can be used as a means to get your details which can be further used to hack your account. Read More About This Here.
Cash App scams are on a daily rise. If you find yourself in a situation and you are asking “I got scammed on Cash App, what do I do?” Use the solutions discussed in this article to get your money back.