In our today’s guide, you will learn how to get money back on cash app if scammed, as you read this article. You will also see all the necessary steps to take in recovering from scams as well as precautions to safeguard your money and your actions while using the Cash App. I’m very confident that you will be glad to read this article, because it is written just for you. Without wasting more time, let’s get into the details.
As technology continues to grow in the world, so also fraudulent activities. The financial sector has gotten a large chunk of this negative effect as more and more people lost money to scammers and fraudsters daily. This has prompted deliberate and stringent actions by several banks and financial institutions to help customers get back their money.
Now the big question is “will Cash App refund money if scammed??” If yes, how do they go about it? Don’t worry, join me as we look through how to get money back on Cash App if scammed in the paragraphs below.
Can I Get My Money Back On Cash App If Scammed?
There is no guarantee that you will get your money back on Cash App if scammed. Although Cash App tries as much as possible to protect your account from fraud, there is not so much that can be done when the transaction is initiated or approved by you. Hence there is no policy in place to refund your money if are scammed on Cash App.
However, the Cash App support team can help out with investigating the transaction that led to the scam and this could lead to getting your money back. Nonetheless, the user can take some actions that can help you get your money back. See them in the next paragraph.
How To Get Money Back On Cash App If Scammed
If you have fallen victim to a Cash App scam that has led to the loss of money, here are some steps to take to get your money back.
Cancel The Transaction
The first thing to do when you discover that you have been scammed on Cash App is to cancel the payment. Note that Cash App transactions are instant but there are rare cases when the transaction could be pending. So you could be lucky to get your money back if you cancel the transaction before it is received. Here is how to cancel payments in Cash App.
- Log in to your Cash App
- Click on the clock icon on the home page to go to the Activity Tab
- Tap on the fraudulent transaction
- Click on “cancel” if found. If not, then the transaction has been delivered successfully.
Request A Refund
Still on how to get money back on Cash App if scammed. The next action to take is to request a refund. If the payment has been delivered successfully before you noticed that it was a scam, you can simply request a refund. The drawback to this is that there is also no guarantee that you get the money back as refunding the money is at the mercy of the recipient (scammer). See how to request a refund below.
- Open your Cash App.
- Navigate to the activity tab to see the transaction by clicking on the click icon.
- Tap on the transaction in question and select Refund.
- Now click on “Ok” to complete the process.
With this, the recipient will get a notification to refund the money. If they did not do so, below is another option.
Dispute the Transaction
This step can be taken alongside requesting a refund. Doing this shows that there is a problem with the transaction hence the sender is no longer interested. To dispute a transaction, go to the activity tab and click on the transaction. Click on the three dots beside it and select “Need Help or Cash App Support“. Now select “dispute transaction” and follow the prompts.
Report The Transaction To Cash App
Now the next step to take to get your money back on Cash App, if scammed, is to report the transaction to Cash App. This is to alert the support team about the happening and prompt them towards investigations that could lead to getting back the funds.
To report a fraudulent transaction to Cash App, click on the profile icon on the homepage of your Cash App account. Click on “Support” and select “Report a payment issue”. Now choose the transaction in question and follow the prompts to complete the report.
Report The Transaction To The Government
You can also fast-track the process of getting your money back if scammed on Cash App by reporting it to appropriate government agencies and bodies. Here, filing a report to the Federal Trade Commission (FTC) and Internet Crime Complaint Center (IC3) will help a great deal. You can also report to local law enforcement agencies if the fraudster is from the same locality.
When filling these reports, note that details about the transaction, as well as your bio-data, will be needed. So prepare yourself beforehand.
Contact Your Bank Or Credit Union
If you had earlier linked your bank account or credit card to Cash App, then you should notify your bank of the happenings around the transaction. This is to help them monitor the situation and put a hold on your debit or credit card while working towards tracking the fraudster.
How Long Does It Take For Cash App To Return Stolen Money?
As much as there is no guarantee of getting the money back, Cash App’s investigation takes up to a minimum of 10 business days. Upon a successful investigation, you might get a refund.
Related : My Cash App Was Hacked, What Do I Do
Also Read : Random Person Sent Me Money On Cash App
How To Prevent Getting Scammed On Cash App
Here are some tips to help you stay away from getting scammed on Cash App.
- Transact with only those you are familiar with.
- Avoid transacting with people with questionable identities.
- Do not participate in Cash App flips and giveaways.
- Ensure two-factor authentication on your Cash App.
- Ensure security lock on your device, etc.
Losing your money through Cash App scams is a disheartening situation. However, that is not the end of the world. We have analyzed 6 measures or steps to take towards getting back your money on Cash App if scammed. I hope by adhering to these measures, you would recover your funds.